Frequently asked questions

How is this different from QR-code sign-in?

Some attendance tools rely on residents scanning a QR code displayed on a screen to self-report their own attendance. That code can be photographed and forwarded to someone who isn't in the room, or scanned once and shared — there's no way to confirm who actually tapped in. TapAttend flips who does the scanning: a coordinator taps each resident's own NFC card against their phone, in person, at the door. There's also nothing to set up per session — no code to generate or keep visible for latecomers. Cards are activated once and reused for every conference after that.

How do I set up a new card?

1. In the TapAttend app, go to Cards → Activate Card.
2. Tap Start Scanning, then hold the blank card or sticker near the top of your iPhone.
3. The app detects it as a new card.
4. Choose Assign to a resident → to link it immediately, or Save to inventory to activate it now and assign it later.
5. Done — the resident taps that card at check-in from now on.

A resident lost their card — now what?

Deactivate the lost card from the web dashboard first — TapAttend blocks reassigning a card that's still marked active. Then activate a new blank card and assign it to the same resident.

Do I need special hardware to read cards?

No. TapAttend reads NFC badges using the coordinator's own iPhone (via Apple's CoreNFC framework) — no external reader or terminal required.

Still have questions?

Reach us at support@tapattend.app.